Frequently Asked Questions

SHIPPING

What Shipping Methods Are Available?

We shipped through standard domestic or International method with our logistics partner DHL, FedEx, ASM, GLS, Correos Espana, Poste Italiane, Deutsche Post, La Poste, Asia EMS Service, Singapore Post, Royal Mail, Post NL, etc

Do You Ship Internationally?

We shipped all over the EU, EEA, and USA also it depends on the product type which is mention in the products.

How Long Will It Take To Get My Package?

It depends on the product warehouse, Estimated time would be EU Warehouse 1-5 days, United Kingdom 1-7days, Hong Kong 7-15 days.

PAYMENT

What Payment Methods Are Accepted?

We only accept PayPal safe and secure, in which the buyer and Seller are guaranteed protected

Is Buying On-Line Safe?

Yes, Nuevotix first priority is to protect the customers with PayPal 3D secure payment method and give the positive environment for shopping.

Order & Retunrs

How do I place an Order?

It's very simple steps you can Click here for more information.

How Can I Cancel Or Change My Order?

1. After placing an order you have 30 mins to cancel the order by self through in My Account in Order details you would find the option to cancel the order.
2. If your order place time is up to 30 mins and you want to cancel the order then fill the form for cancellation Click Here.

Do I need an account to place an order?

Yes to provide a better shopping experience is necessary to Register an account on Nuevotix.com

How Do I Track My Order?

It very simple when you make an order, you would receive the confirmation email in which you can find the order number and Click Here to Track your order.

How Can I Return a Product?

Nuevotix provide 30 days very simple process for return according to the product category or types for more information you can check our Return Policy

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